Faq Help Centre
Returns, Exchanges & Warranty Program
For physical books purchased through Amazon, please submit any claims (damaged item, print issues, or delivery problems) directly through Amazon’s return and support process.
For digital products, warranty claims do not apply. If you experience a technical issue accessing your product, please contact:
support@frontierresearchpress.com and include your order details so we can assist you.
Frontier Research Press products do not include a traditional physical warranty.
For paperback and hardcover books, all printing, fulfillment, and shipping is handled through Amazon, and any issues related to printing defects, damage, or delivery must be resolved through Amazon’s support system.
For all digital products (software, e-books, and courses), there is no physical warranty. Access is provided electronically at the time of purchase.
Frontier Research Press does not handle the printing or shipment of physical books, which are fulfilled exclusively through Amazon. All software, digital products, and future courses are delivered electronically only and are not subject to physical shipping.
All digital products are delivered electronically upon purchase and provide immediate access to the files or platform content.
Due to the nature of digital goods, all sales are final once access is granted or files are downloaded. We do not offer refunds, returns, or exchanges for digital products.
Refunds may only be considered in the following cases:
- Duplicate purchase
- Verified technical issue preventing access that cannot be resolved by support
- Portal has not been accessed within 7 days of purchase
By completing a purchase, you acknowledge and agree that you are receiving immediate access to digital content and waive any right to cancellation once delivery has occurred.
For access issues or support, please contact: support@frontierresearchpress.com
All paperback and hardcover books are printed, fulfilled, and shipped via Amazon. Any returns, refunds, or delivery issues must be handled directly through Amazon’s return and customer support process.
Coupon codes for printed books are released on the website periodically at the request of authors.
For software products and digital tools, promotional codes and discounts may be made available on the KnowledgeForge page or the About page from time to time.
Availability of coupon codes is limited and may change without notice.
Frontier Research Press Technical Support Team